16 Industry
Monitoring the devices you have shipped
Firmware version, state and diagnostics for every device you installed at a customer site, without asking whoever works next to it.
Illustrative figures.
What NeMo reads
The quantities that matter
A device installed at a customer site is a black box until it fails. The firmware version is known to whoever mounted it, its state is relayed by phone, and the first sign of trouble is almost always a call.
Firmware and configuration
Device by device, the only way to actually know what is installed where.
Link state
Not just online or offline, but how continuous it has been: that is where fragile installations show.
Diagnostic counters
Restarts, errors and retransmissions, which climb before anyone calls.
Health quantities
Temperature, supply and memory, where slow degradation becomes readable.
Process measurements
The ones the device collects in the field, because they are as useful to you as to the customer.
How it connects
It speaks your field’s language
Meters, analysers, controllers and probes: the node connects to what is already installed, over the protocol it already speaks. Nothing in the field is replaced to get started.
Powered on and already talking — self-configuring in the fieldWhat comes out
From the reading to the decision
Who has fallen behind
Which installations are not on the latest firmware, and where they are.
Devices degrading
Spotted before they stop, while the intervention can still be scheduled.
Service on data
Scheduled on what the devices say, not on the report of whoever noticed.
A per-device history
Useful at exactly the moment warranty comes up, which is when it can no longer be built.
This is exactly where NeMo started. We needed to know how the devices we design and sell were doing — versions, state, diagnostics — and while building it, it became obvious the same readings were what anyone with scattered plants needed. Every other domain on this list came afterwards.
Nearby industries
They usually come together
Start from your plants
A 30-minute technical call to go through what you already measure, what you do not, and what it would take to close the gap.